Krista Johnson, Resident Service Coordinator, Ecumen Prairie Lodge, Brooklyn Center
There are exceptional people because of the visibly outstanding things they do. And then there are those quieter drivers of excellence. The latter is Krista’s approach. As Mother Teresa said in one of her notable sayings, “Not all of us can do great things. But we can do small things with great love.” This clearly describes the simple, quiet and consistent approach Krista has performed her work with at Prairie Lodge for nearly 18 years.
Walk softly and carry a tender heart
When asked about what drives her to perform so well for so long, Krista didn’t mention any TED Talk gurus or heroes. She simply said she has an approach of compassion with a positive attitude. “It’s just my calling.” She concluded. It was a high school career class that got Krista started serving others and and that pretty much did it. “I like helping them realize their best life.” she said with a gentle smile in her voice. Birthday celebrations are fun and elders with a good sense of humor are always memorable.
The calm caring demeanor I experienced in our phone visit is clearly her secret weapon. Krista described how she is at ease handling combative residents by approaching them with her natural positivity while redirecting them.
Independent, Assisted, Memory care, Dietary, Aide, Administration: Krista does it all!
With 20 years total under her belt, so far, there is little Krista hasn’t done in operations. The ability to effectively cover several different bases is very valuable. Recognizing this, her mentors encouraged her to step up to Administrative Assistant three years ago. Last year they did it again with Resident Service Coordinator. Krista answered the call each time and has proven it a wise move.
Multi-talented and Dependable
While another woman has worked there since the building’s opening 28 years ago, Krista is the 5th longest staff member. She has handled shift scheduling as well as resident services, on call – a lot – , covering Covid absences and more. She also demonstrates her management DNA by helping resolve staff and resident issues. She likes that the staff all work so well together and how families occasionally recognize her for her natural and quiet kindness.
Krista’s humble simplicity and dedication is a great reminder of what excellence is founded on.
“I had the pleasure of working with Krista Johnson while at Ecumen Prairie Lodge. The smile you see today has been present from the start. She has always been a favorite of the residents and I am proud of the professional she has become.” ~Janelle Meyers, LALD, CSA, Choice Connections
“Krista’s kind and caring demeanor towards our resident’s and family members is admirable. Krista is a great asset to our team!” ~Latoya Turner, Executive Director, Ecumen Prairie Lodge